Question 1

Do you travel?

Accepted Answer

We love a good road trip. We travel free anywhere within a 600 mile radius. If you're outside of that we charge a one-time travel fee of $300.

Question 2

What is the booking process like?

Accepted Answer

Every booking starts with a free initial consultation over video. We then draft a contract that you get to look over and edit to make sure we're both happy. To reserve your date we do a 50% deposit but offer some payment plans if necessary.After that we will hop on as many planning calls as you need to make sure we get the right shots. We'll also send a form to tell us more about you so we tell your story right.

Question 3

What are your wedding video/photo rates?

Accepted Answer

For our first year of full-time service we're holding a special of 50% off our individual packages for photo or video. That's only $1499 for either photo or video in the Complete Story Collection. We also offer discounted rates for package alterations so talk to us!

Question 4

How will we receive our wedding video/photos?

Accepted Answer

You'll receive a digital link via Google Drive and through a digital gallery. These are kept online for you unless otherwise said.

Question 5

How long does it take to get our wedding films/photos?

Accepted Answer

We typically estimate four to eight weeks depending on the season. We do offer quicker turnarounds at a premium if you're interested!

Question 6

What happens if you or we have to change or cancel our date?

Accepted Answer

In the unlikely event that we cannot film your wedding due to unforeseen circumstances, you will receive a full refund.If you need to change your date, we're happy to accommodate you, provided your new date is available.Regarding cancellations: unfortunately if you end up cancelling our services you do forfeit the deposit provided as it accounts for lost business from our end.And if there is an issue with the videographer on hand we will make sure that a qualified replacement videographer will capture your day if the one who has consulted you is not able to do so.

Question 7

What are your payment options?

Accepted Answer

We do electronic payment via Zelle, Venmo, Cashapp, or Paypal. If you need another option feel free to discuss with us on a call!

Question 8

Do you offer discounts?

Accepted Answer

We offer a 10% discount if your packages are paid in full at the time of booking!

FAQ